Who we are
These Terms and Conditions relate to our website at www.lok8u.com/us/portal. This Web site is owned and operated by Lok8u, LLC. You can contact us by email at support-usa@lok8u.com or by telephone at 1-888-423-1887
Terms and Conditions for using Lok8u website, devices and services
Please read these Terms and Conditions (“Terms”) before using this Web site. Your use of this Web site constitutes acceptance of these Terms which govern your transaction with Lok8u. If you do not agree to these Terms, please do not use this Web site. We can not guarantee that the website will stay the same. We reserve the right to change, add, or remove any of these Terms at any time by posting changes on this page.
Usage of this website is granted for personal use. You need to register to use the services provided on this website. When you register, you must provide us with your correct information in the required fields. You will be asked for a username and password, which are private to you. You must ensure these log-in details are kept confidential and secure. You will be responsible for any access to the website by anyone using your log-in details.
By using this web site, you expressly agree that you will not use this Web site for any purpose that is unlawful or prohibited by these Terms. You agree to abide by all applicable local, state, national, and international laws and regulations and are solely responsible for all acts or omissions that occur under your user name, including but not limited to the content of any communications that are made using services provided through this Web site.
Lok8u reserves the right to review your usage and when in conflict with these terms, we may withdraw your access to the website at any time.
We reserves the right to retain and disclose any information collected from or about you related to your usage of the Web site that is necessary to satisfy any applicable law, regulation, legal process, or legitimate governmental request.
This website and its contents are protected by intellectual property rights, and either belong to Lok8u or are licensed to Lok8u to use. Nothing contained in these Terms shall be construed to provide you or anyone else with any license or right under any copyright, trademark or any other intellectual property right protecting the technology or software which supports the products and services of Lok8u. You may not copy or use them for a commercial purpose without our consent in writing.
You may print or download content from this website for your own personal use or copy the content to other individuals for their personal information provided that:
no content is modified in any way;
no graphics are used separately from accompanying text;
our copyright and trade mark notices appear in all copies and you acknowledge this website as the source of the material; and
the person to whom you providing these materials are made aware of these restrictions.
By registering on the Web site, you are representing to us that you are at least 18 years old. If you are under 18, you should get your parent’s permission before using the Web site. Lok8u products and services may be available only to individuals who are at least 18 years old.
Limitation of Liability to you
EVERYTHING ON THE WEB SITE IS PROVIDED TO YOU “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT
We shall not be liable for any deficiency in performance caused in whole or in part by act or omission of an underlying service provider, computer viruses, equipment or facility failure, cellular network failures, cellular network problems, lack of coverage or network capacity, GPS network failure, GPS limitations, GPS U.S. government imposed temporary restrictions, equipment or facility upgrade or modification, acts of God, strikes, fire, terrorism, war, riot, emergency, government actions, equipment or facility shortage or relocation, or causes beyond our reasonable control, including without limitation the failure of one or multiple location request(s).
We can’t guarantee that this website or the services will be:
- Compatible with all or any hardware and software which you may use;
- Available all the time, at any specific time, delivered within a specific timeframe; or
- Accurate and up to date.
The information on this website is given for general information and interest purposes only, and you should not rely on it. We recommend that you take further advice or seek further guidance before taking any action based on the information contained on this website.
We are only liable to you for losses which you suffer as a direct result of our breach of these terms and conditions, as limited below.
We are not responsible to you for any business losses that you may incur, including but not limited to lost data, lost profits or business interruption or any indirect, incidental, special or consequential damages.
You assume all risk, liability and damage resulting from the use of this Website, whether singularly or in combination with other websites or other products.
You may have other rights granted by law, and these Terms and Conditions do not affect these except if the two are inconsistent. If this is the case then these Terms and Conditions will override any other rights which you may have, unless this is not permitted by law. These Terms and Conditions are governed by the law of the State of New Jersey, U.S.A. and any disputes shall be resolved only in the State and Federal Courts of New jersey.
Linking
We may link to other websites. When we do this, we will try and make it as clear as possible that you are leaving our website. We are not responsible for these websites in any way, and do not endorse them. You should check their terms and conditions and privacy policy when you visit them.
If you make a contract with a third party who is named or referred to on this website, you should make sure that you are happy with the terms of that contract and take legal advice if necessary.
You may not link to this website from another website without our consent in writing. if you:
- Link only to the homepage of the website at www.Lok8u.com
- Don’t create frames or any other border around the website;
- comply with all relevant laws and regulations on the website or platform you are linking from;
- and don’t imply that we endorse or are associated with your (or any other) website, product or service
Our Contract
These terms and conditions deal with your access to this website and any goods or services you purchase from us and constitute your contract with Lok8u. . You can not assign or transfer your contract with Lok8u to another party without the written consent of Lok8u.
Please note that we may not necessarily keep a copy of these Terms and Conditions with your order. We advise you to print a copy of them for your information in the future. You can download a pdf version of these terms and conditions at www.Lok8u.com. Our contract and all communications between us will be in English.
Purchasing from us
To purchase the services from us you must be over 18 and resident in the United States
When you register to use the services, we will ask you to confirm that the details that you have provided and the services that you have requested are correct before you proceed to the payment section of the website. If it is not correct, you can revisit your registration and correct the mistakes before confirming. It is your responsibility to ensure that your registration is correct before submitting it to us. If you have any problems with your order, please support-usa@lok8u.com or telephone 1-888-423-1887.
Shipping Policy
When you order a Lok8u product, your order will be shipped by UPS. Orders received before 12:00 PM CST will ship the same day. If your order is received after 12:00 PM CST, you order will ship the next business day.
Please note: We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next business day. It is not possible to ship outside of the United States as the products are pre-configured for use in the U.S. Make sure you are shopping from the correct country website.
Below are the shipping options and the associated Shipping & Handling Charges. When your order is shipped from our warehouse, you will receive an email. It will contain a number and a link where you can trace your package through the UPS website.
| Ground Shipping | Delivery within 3 business days on average anywhere in the continental USA | $9.99 for the first item, add $3 per each additional item |
| Next Day Shipping | Delivery within 1 business day on average anywhere in the continental USA | $19.99 for the first item, add $6 per each additional item |
Please note: Lok8u reserves the right to change the shipping method at its own discretion and expense. Lok8u is not responsible for delays caused by weather or other natural disasters.
Paying for the services
The prices on our website exclude all taxes, which you may have to pay in respect of the service.
You must pay the first payment for the services when you register by credit/debit card. If we are unable to accept your registration for any reason then we will either not debit your debit/credit card account or refund any money we have already debited in respect of that order.
Limitations on the Services
The services are not available in all parts of the United States and may be restricted in certain areas where access to the services is not possible or impaired but network coverage or congestion. Not all mobile phones will be able to receive the service.
These terms and conditions only cover your use of our website, our products and the services you receive directly from us. The services we provide are also subject to: (i) the capabilities of you mobile phone and the coverage of your mobile phone network; and (ii) the capabilities and coverage of the network upon which the services are being operated, whether by us or you. We are not responsible in anyway for restrictions or impairments to the services due to problems, issues, faults, failures or any kind of service interruptions whatsoever related to your mobile phone and/or your mobile phone network. Please review your terms and conditions with your mobile phone and/or mobile network operator if you would like more information on the terms governing your use of your mobile phone and/or your mobile network and the restrictions that apply to these products and services.
Further, although we use all reasonable skill and care, we may exercise our discretion to refuse to provide any part of the service to you.
The services are not fault free and may be impaired by geographic, atmospheric or other conditions or circumstances that are beyond our control (such as line-of-sight restrictions) for which we are not responsible in anyway whatsoever, but you will be entitled to receive the quality of service generally provided by a competent service provider in our industry exercising reasonable skill and care.
Customer Services
If you have any questions about the services or need assistance with the services, please consult the portal FAQs or email our customer services department at support-usa@lok8u.com.
Trademarks
The trademarks, logos, and service marks (collectively the “Trademarks”) displayed on the Lok8u web site are registered and unregistered trademarks of Lok8u and others. Your misuse of said Trademarks is strictly prohibited. Nothing contained on this Web site should be construed as granting any license or right to use any Trademark displayed on the Web site without the written permission of Lok8u or such third party as may own the Trademark.
